Site Policy

Privacy Policy

A clear look at how your information is collected

We expect that our customers will be aware about our file handling privacy. While working with us, you are trusting us by providing your images and project requirements. Raster To Vector Service understands that and follows proper security protocols to ensure your privacy. We want to keep the service process transparent.

So, we want to inform you of the choices you have about your information and files. By using our website, you agree to follow those policies described in this page.

Information You Should Provide

We receive information directly from you when you submit a form on our website. Depending on how you use the site, this information include:

  • Your name
  • Email address
  • Contact details
  • Payment-related information Provided by You
  • Image and files you upload
  • Project instructions
  • Information included in quote requests

You don’t need to provide the same information for every interaction. The information we collect depends on what you ask us to do.

Project Files

Raster to vector work requires you to upload logos, images, illustrations, and other files. Files submitted through our website might contain information that you consider private.

We use these files for the purpose of reviewing, processing, and completing the requested service. You should only submit files that you are authorized to provide for processing. We don’t use your images for unrelated purposes.

Third-Party Services

We use third-party providers to support parts of our website. Depending on the services currently in use, these providers assist with areas such as:

  • Website hosting
  • Payment processing
  • File handling
  • Website analytics
  • Security
  • Communication

These providers process information as necessary to perform their services. We aim to use third-party services that are appropriate for the relevant business purpose. Their own privacy policies apply to information they process.

Payments

If you purchase a service, payment information will be processed through the payment provider available at the time of your transaction.

We receive transaction-related information needed to manage your order. Payment details will be handled directly by the relevant payment provider.

Handle Your Uploaded Files

Your project files are handled as part of providing the requested service. We need to access submitted artwork to assess the project. You should avoid uploading unrelated personal documents that isn’t needed for the project. We also recommend keeping your own backup of important original artwork before submitting it.

Sharing Information

We don’t sell your personal information. Information will be shared with service providers when necessary to operate the website, process transactions, complete requested services, provide technical support, and meet legal obligations.

Protecting Your Information

We take reasonable steps to protect the information handled through our website. At the same time, you should avoid sending information that isn’t necessary for your project.

Your Rights

Depending on the information involved, you have rights on your personal information.

You can contact us to:

  • Ask what personal information we have about you
  • Request correction of inaccurate information
  • Ask about how your information is being used
  • Request deletion where applicable
  • Ask questions about the handling of your information

Final Note

Do you have any questions about this Privacy Policy? Please contact us through the contact page. When contacting us about a specific request, you should include relevant details. That helps us identify the information you’re asking about. We believe collecting information should have a practical reason behind it.

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